Enter your Ticket Number and the email address used while booking the ticket
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You will be able to
 | Update the ticket. |
 | Cancel the ticket. |
 | Pre/Postpone the ticket. |
 | Request for an Open Ticket that can be used later on. |
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Note: Dear Customer, Please note the time taken for refund to reflect into your bank account from day of refund initiation
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| Wallets |
72 hours |
| Net Banking |
5 - 7 Bank Working days |
| Debit Card Transactions |
7 - 15 Bank Working days |
| Credit Card Transactions |
10 - 21 Bank Working days |
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For Refund related queries reach us at [email protected] or call: 8046333665
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Less than 6 hours from the station departure time: 100 % Cancellation Charges
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Between 6 Hrs to 12 Hrs from the station departure time: 50 % Cancellation Charges
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Between 12 Hrs to 24 Hrs from the station departure time: 25 % Cancellation Charges
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Between 1 to 30 days before station departure time: 10 % Cancellation Charges
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